New Generation IP PBX Communication PlatformTurcom Ürünler - TRCROOT



What is TRCix?

TRCix is a communication platform that brings in the new generation IP PBX features, with user-friendly Turkish Web interface, and easily scalable in terms of hardware and software.

What Does TRCix Do?

- Call waiting
- Call transfer
- Call monitoring
- Call queue
- Call voice recording
- Call coverage
- Robot operator
- Busy routing
- Missed call routing
- Unconditional forwarding
- Local and remote users
- Remote office support
- Voice Messaging (got a lover messaging, dial tone, voice messages and e-mail receiving and forwarding, got a web interface message)
- IVR
- Macro programming
- Conference rooms
- Black list
- CDR
- (DID & ANI), ANI, DID and Support
- Caller ID
- Database support
- Search by name
- DISA (direct access to content)
- Changeable ring tones
- Do Not Disturb
- Flexible numbering logic
- Interactive Guide
- Hold music (MP3 enhanced)
- Transfer music (MP3 enhanced)
- Security and privacy
- Protocol and Codec exchange
- Remote call coverage
- Roaming extensions
- Caller ID based routing
- SMS
- Case-letter swipe
- Speech recognition
- 3-Point search
- Time and date swipe
- VoIP trunking
- VoIP gateway support

Who Should Use TRCix?

Companies with multiple branches
Sales-oriented companies who cares about customer satisfaction,
Companies with call centers,
All health care facilities,
Companies in the entertainment industry,
All medium and large sized companies.

What are the TRCix modules that you can give form to base on your needs?

TRCproxy
Provides free calls between your center and the branch offices. Thus, you will save significantly in your communication costs.

TRCrec
It allows you to record all calls made, and listen to them later. Records can be listened to online, as well.

TRCivr
It responds to callers with voice response system without the need for any operator, thus your customers reach the information they want without wasting time. This will reduce the cost of employee, while improving customer satisfaction.

TRCrobot
When your employees are not in place, it will automatically answer the callers, and notifies the person on the voice messages through an electronic mail.

TRCconf
Gives you the freedom to conduct meetings without leaving your office. Thus, eliminates transportation costs.

TRCclick-talk
It allows the callers to reach your central or your call center through your web site. While increasing customer satisfaction, it reduces the calling costs for your callers.